Unable to Auomatically Sync with Xero

Xero have now resolved the incident and we're also seeing normal operations from our end. A reconnect may still be required, however please advise if you continue to experience connection issues.

Xero have advised a fix has been implemented and they are monitoring the results.

There has been no additional details provided from Xero since our last update, however we have been able to address the suggested workaround. If you require a manual Sync of your Xero company you should try the SYNC NOW button to perform a manual sync. If there is a failure at this point you should then perform a reconnect as per this help article and the try SYNC NOW again. https://helpme.calxa.com/en/articles/5272622-reconnect-a-xero-organisation

While the incident remains active from the Xero side we will continue to see failures on Auto-Daily Sync and Workflows with Sync steps.

For more details see the following Xero Status Pages. https://status.xero.com/ https://status.developer.xero.com/

Xero have updated their status page indicating they are applying a fix. Unfortunately we're finding that the workaround previously suggested is not working. Therefore we will need to wait until Xero resolve this incident before being able to perform a sync with Xero companies.

For more details see the following Xero Status Pages. https://status.xero.com/ https://status.developer.xero.com/

Xero have reported an incident that is affecting connected apps like Calxa. This incident is impacting the ability to automatically Sync with Xero. As a temporary workaround you can manually Sync by first reconnecting via Reports -> Report Tools -> Organisation Sync (for additional help see the following help article: https://helpme.calxa.com/en/articles/5272622-reconnect-a-xero-organisation).

This incident is also logged on the following Xero Status Pages. https://status.xero.com/ https://status.developer.xero.com/