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  • Calxa Online Web App

    Where you sign in and get things done.

  • Integration Services

    Syncing or updating your accounting system.

  • Automation and Workflows

    Processes that run even when your not in the app.

  • Help Centre & Support

    Where you find online help material and get support.

Previous Incidents

[Resolved] Xero Accounting API currently unavailable

This incident lasted 29 minutes.
  • Integration Services
Wed, 30 Jan 2019
10:36:51 AEST

Xero have reported an incident with their Accounting API that is causing Calxa updates from Xero organisations to fail. More details can be found on the Xero Status page.

https://status.developer.xero.com/incidents/jwl58vcrp0w5

10:55:50 AEST

Xero have now rolled back an earlier update and the API endpoints are responding. Calxa integration to Xero is now operational.

11:06:41 AEST

We've now conducted internal testing and confirmed the Xero integration is fully operational. If you're still experiencing issues updating from Xero please contact Calxa support for assistance.

[Resolved] Web App returning internal errors - Users see bubbles or server errors

This incident lasted 3 hours and 2 minutes.
  • Integration Services
  • Calxa Online Web App
  • Automation and Workflows
Fri, 11 Jan 2019
09:17:21 AEST

Investigation is underway. We'll continue to update this status page as more is known.

09:39:54 AEST

Developers have identified the cause and working towards a fix. Still unable to advise an estimated time of resolution.

10:42:27 AEST

We've gathered additional information regards this problem which has occurred due to an update on our hosted servers. Unfortunately the fix requires development and will take some more time to resolve.

11:12:40 AEST

A fix is now being applied. Services should start to return to normal. We'll continue to monitor and test all services. We'll provide a final update when all testing has been concluded.

12:19:40 AEST

We've now resolved the incident. Thanks for your patience.

No further notices from the past 365 days.