Login issues affecting email-based 2‑factor codes
We’re aware that some users are currently seeing an “Claim not verified: [Email Address]” error when entering a 2‑factor authentication code sent by email.
All other verification methods (SMS, authenticator apps, backup codes) continue to work normally.
Our initial checks suggest the issue is intermittent. In some cases, leaving the verification window open for a short period and then clicking CONTINUE again allows the login to proceed successfully.
We’re actively investigating and will provide further updates as soon as more information is available.
- Calxa Online Web App
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