Connection Timed Out for some New Zealand Customers


We've now resolved the incident. Thanks for your patience.


A small number of customers have reported an error connecting to the cloud app. The error shown in the browser is ERR_CONNECTION_TIMED_OUT, but the issue appears to only effect New Zealand customers with Vodafone as their internet service provider.

I'd encourage anyone with similar issues to please report them to as we're seeking more details about this problem.

Avatar for Shem Bogusz
Shem Bogusz
Began at:

Affected components
  • Calxa Online Web App