Users Unable to Login to Calxa

Resolved

Most customers are now logging in without error. We'll continue to monitor before closing this incident.

Avatar for Shem Bogusz
Shem Bogusz
Recovering

Latest update from Microsoft says their engineers are rolling out a fix and we should expect full recovery within 60 minutes.

https://status.azure.com/en-au/status

Avatar for Shem Bogusz
Shem Bogusz
Investigating

We use a Microsoft Authentication service that is currently causing issues for Calxa customers. In some cases this results in an error page when attempting to sign in and in other cases you may just see the Calxa bubbles animation.

Microsoft engineers are currently investigating. See the Microsoft Azure Status page (https://status.azure.com/en-au/status) for more details.

Avatar for Shem Bogusz
Shem Bogusz
Began at:

Affected components
  • Calxa Online Web App