Web App returning internal errors - Users see bubbles or server errors

Resolved
Resolved
After 3 hours and 2 minutes

We've now resolved the incident. Thanks for your patience.

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Recovering
After 1 hour and 55 minutes

A fix is now being applied. Services should start to return to normal. We'll continue to monitor and test all services. We'll provide a final update when all testing has been concluded.

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Recovering
After 1 hour and 25 minutes

We've gathered additional information regards this problem which has occurred due to an update on our hosted servers. Unfortunately the fix requires development and will take some more time to resolve.

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{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 22 minutes

Developers have identified the cause and working towards a fix. Still unable to advise an estimated time of resolution.

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Investigating

Investigation is underway. We'll continue to update this status page as more is known.

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Began at:

Affected components
  • Calxa Online Web App
  • Integration Services
  • Automation and Workflows