Credit Card Updates Unavailable

Resolved
Resolved

Our payment provider has resolved the issue that was preventing credit card details from being updated. You can now manage and update your card information as normal.

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Shem Bogusz
Identified

We’re currently experiencing an issue with our payment provider that prevents us from updating credit card details. Direct Debit payments via EziDebit are not affected and continue to operate normally.

If this interruption causes any problems with access to an expired subscription, please contact our support team. We’re happy to extend your subscription until credit card changes are available again.

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Shem Bogusz
Began at:

Affected components
  • Subscriptions & Billing