Metrics Actuals missing and Budgets scrambled

All formulas have now been recalculated and there are no longer any outstanding issues related to the metrics data corruption identified earlier today. Please contact the support team via the in app messenger if you have ongoing concerns about your metrics.

All metrics data has now been restored. If you are using metrics in KPIs you can now run reports. Apologies for the inconvenience while we restored this data.

The one remaining step is to recalculate all budget formulas that use metrics as drivers. We'll provide another update once this is complete.

We've rolled back the new Metrics features, however our initial efforts to fix the corrupted data were unsuccessful. Unfortunately, restoring metric data is now expected to take a few hours.

We are currently restoring data to rectify this problem. More updates to follow

I'm sorry! We've identified a problem with this morning's update to Metrics that has resulted in some loss of data. Our team have identified the problem and are working on restoring the data to the way it should be.

We will post updates here as we know more