Calxa Online Service Disruption

Resolved
Resolved

The earlier outage affecting cloud.calxa.com has now been fully resolved. Normal access and functionality have been restored across all regions.

Thank you for your patience and support while we worked through this issue. If you continue to experience any unexpected behaviour, please reach out to our support team.

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Shem Bogusz
Updated

Full recovery is progressing well, and we’re now observing very few issues across cloud.calxa.com. Most users should have normal access and functionality restored.

If you encounter trouble loading a particular menu or page, refreshing your browser may help resolve it.

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Shem Bogusz
Updated

Recovery is progressing and we continue to see positive improvements following Microsoft’s mitigation efforts. While intermittent failures persist, we’re also seeing successful user activity in Calxa across multiple regions.

Our team is closely monitoring performance and will provide further updates as recovery progresses. Thanks again for your patience and support.

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Shem Bogusz
Recovering

Microsoft has applied a last known good configuration to address the Azure Front Door incident. While this is showing positive signs, full recovery across all nodes is still in progress.

Calxa access is improving, but some users may continue to experience intermittent issues. We're closely monitoring the situation and will implement additional workarounds to bypass Front Door if the issue isn’t fully resolved within the next hour.

You can follow Microsoft’s updates on the Azure Status page.

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Shem Bogusz
Investigating

We’re currently experiencing a full outage on cloud.calxa.com due to DNS resolution issues linked to an ongoing incident with Microsoft Azure Front Door. We use Azure Front Door to securely and reliably deliver Calxa to users around the world, and this incident is impacting global access.

Microsoft is actively working to restore service. You can track their progress on the Azure Status page.

We’ll continue to monitor and provide updates as more information becomes available. Thanks for your patience while we work through this.

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Shem Bogusz
Began at:

Affected components
  • Calxa Online Web App