Unable to Sign In to Calxa Online

We've monitored this overnight with no further issues or user reported problems. Thank you for your patience, we are now closing this incident.

While we've received confirmation from Microsoft that this issue has been resolved in our region (Australia East) we will continue to monitor for global users, in case there are still impacted regions.

Please email helpme@calxa.com if you are experiencing problems using Calxa.

Microsoft have advised that they have rolled back changes they made to their systems this morning. You should be able to work in Calxa now.

The Microsoft Status page does however still list this issue as an ongoing incident so we'll continue to monitor and provide further updates before closing. https://status.azure.com/

Microsoft now advised that they have identified a potential root cause and are actively working towards a resolution. In the meantime, you may still experience issues with authentication. https://status.azure.com/

Microsoft have now logged an incident on their own status page: https://status.azure.com They are actively investigating at present. We await their further advice regarding the resolution of this problem.

Calxa runs on the Microsoft Azure platform who have confirmed there is a problem affecting a number of apps running on their service. This is affecting authentication within Calxa, causing login failures or poor performance. Microsoft engineers are working on this now. We'll keep you updated as more information becomes available.

We've confirmed the problem has resurfaced and we are working to resolve it. Currently this is causing log-in problems and the app is very slow, reports may be giving a 403 error.

No further issues have been observed since the last update so we'll mark this incident as resolved.

A DNS issues was identified which has now been resolved. All services are fully operational. We'll continue to monitor before closing this incident.

We are investigating an issue currently preventing users from signing in to Calxa Online. Those users who are already signed in are also getting authentication errors.

For progress updates, please subscribe to this status page.