Sync to MYOB files is not operational

Resolved
Resolved

MYOB have now resolved the incident. Thanks for your patience.

https://status.myob.com/incidents/229429

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Shem Bogusz

Latest update on MYOB Status Page shows some progress but issue is not completely resolved.

https://status.myob.com/incidents/229429

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Shem Bogusz
Recovering

MYOB have advised the issue has been identified and it's in the process of being resolved.

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Shem Bogusz
Investigating

There continues to be communication issues with the AccountRight and Essentials APIs. An incident has now been logged on the MYOB status page.

https://status.myob.com/incidents/229429

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Shem Bogusz

MYOB have confirmed the incident logged on their status that occurred at approx.10.00 PM on 11th June (AEST) is still causing issues for the AccountRight API.

Calxa users attempting to Sync with MYOB will get a "Could not connect to MYOB." response.

MYOB are currently undertaking a thorough investigation into the cause and will update us when a resolution in place.

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Shem Bogusz
Investigating

Currently Calxa is unable to sync with MYOB. Automations that were due to run overnight may have failed, and manual Sync is not currently working. We are investigating and will advise updates on this page as more information becomes available

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Sandra McCarthy
Began at:

Affected components
  • Integration Services
  • Automation and Workflows