Resolved

We've now fixed this issue and you should now be able to sign in without problems. We have also re-published the new Actual vs Budget Balance Sheet report. Thanks for your patience while we resolved this issue.

Mick Devine

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Recovering

We've identified the issue that is causing sign in problems. As a temporary fix we've rolled back our latest feature release, which looks to be the root cause of the problem. The new Actual v Budget Balance Sheet report will be available again shortly.

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Shem Bogusz
Investigating

We have had some users having trouble signing in to Calxa. We are investigating the cause but the workaround is to either clear your browser cache or use another browser such as Edge, Firefox or Safari.

To clear the cache in Chrome, click the 3 dots by your name at the top right, then Settings. Search for cache and it will return Clear Browsing data. Select that and then Clear Data on the next screen.

We will provide more updates as we have more information.

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Began at:

Affected components
  • Calxa Online Web App