We've now resolved the incident. Thanks for your patience.
A small number of customers have reported an error connecting to the cloud app. The error shown in the browser is ERR_CONNECTION_TIMED_OUT, but the issue appears to only effect New Zealand customers with Vodafone as their internet service provider.
I'd encourage anyone with similar issues to please report them to helpme@calxa.com as we're seeking more details about this problem.
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